If you are below the age of 18 years, you must always get permission from your parent/s or guardian before you use our Platforms or give us your information. Please note, we may check that your parent or guardian has given you permission to use our Platforms and/or give us your personal information, and may ask you for their contact details so we can contact them. We may also check that the contact details you have given us are correct, and are the details of a person who is actually your parent or guardian.
We collect personal information that is necessary for us to provide you with our services as advertised. We only collect and use the minimum personal information we need in order to provide and improve our services.
Examples of personal information which we may collect and process include your name; company name; email address and/or physical address; fixed or mobile phone number (MSISDN); location information and in some circumstances your gender; age; religious or philosophical beliefs; financial, health or biometric information; culture; language; education or employment history.
We collect and receive information about you in the following ways:
We collect your personal information through direct interactions with you and when you:
A web beacon is a small image file that we place on our Platforms or in an email. We use it to track how many times a web page is accessed, the time it was accessed and the location of users who accessed it.
Depending on how you access and use our Platforms, we may receive:
Click here to read our policy on cookie consent.
We may receive other information about you from third parties (where you have consented to such third party sharing your information with us) and combine it with the information we have collected about or received from you in other ways. We may also receive information about you when you log into our Platforms using your social networking log-in details.
We use the personal information we collect and receive to:
We also use your personal information for research and statistical purposes. The research and statistics we get from this process do not include your personal information and cannot be linked to you, nor can you be identified from these statistics.
On some of our Platforms, we may collect and process special personal information. We will only collect and process this information if you have explicitly consented to us collecting and processing this personal information and for the purpose for which you consented.
We will not use your personal information for any other purpose without your permission.
We keep your information for as long as we need it to provide our Platforms, products or services to you, and are required or allowed by law or the contract between you and us, or you have agreed to us keeping your information.
We do not sell your personal information to third parties for their marketing or any other purposes.
We may provide or make your personal information available to:
We also share our research and statistical information with various third parties. However, this information does not include your personal information, cannot be linked to you and you cannot be identified from these statistics.
Please note, some of the people or companies who have access to your personal information are located outside South Africa. We will not share your personal information with these parties unless they are bound by privacy laws and corporate rules or agreements with us that protect the privacy of your personal information and limit their ability to share your personal information with other parties. We will get your permission before we share your information with any third party.
You have the right to ask us not to contact you for marketing purposes, and you can do this at any time by using any of the various "opt out" options that we always provide you with when we send you marketing communications.
You also have the right to request access to the information we have collected about you and request that we correct or update any incorrect or incomplete information. Such requests can be submitted by using the data subject access request form found here.
You may at any time lodge an objection with us regarding our collection and use of your personal information at the email address listed here.
We have put in place administrative, technical and physical safeguards to protect your personal information and prevent loss, damage or unauthorised access to or disclosure of your information. These security safeguards are based on generally accepted information security practices and procedures which apply to the Platforms, products and services we provide. We regularly check that these safeguards are correctly implemented and continually updated in response to new risks or any identified deficiencies.
Any information you submit to us through the internet is at your own risk. Once we receive your personal information, our security safeguards apply.
If we outsource any services to a third party that require the collection or use of your personal information, we put in place contracts that require these companies or people to respect the security of your personal information, treat it in accordance with the law, and collect and use it only for the purposes authorised by us.
Our Platforms contain links to and from websites, mobile applications and/or services of third parties, advertisers and/or affiliates. Clicking on these links or enabling these connections may allow third parties to collect or share information about you. Please note, we have not evaluated nor control these third parties and are not responsible for the privacy practices of such other parties when you leave our Platforms. We recommend you read the privacy statements of every website you visit which collects personal information.
ViaMedia is based in South Africa and, regardless of where you use or access our Platforms, products or services, your information may be transferred to and maintained on servers located in South Africa or elsewhere in the world.
Any of the information that we collect about you or receive from you is stored in line with South African privacy laws, regulations and standards, which may not be equivalent to the laws in your country of residence.
You can contact ViaMedia’s Information Officer if you have any questions about this Privacy Notice or information we hold about you.
|Phone number:||+27 21 425 9680|
You can contact the Information Regulator if you have any complaints about this Privacy Notice or information we hold about you.
|Phone number:||+27 12 406 4818|
|Postal address:||The Information Regulator (South Africa)|
316 Thabo Sehume Street, Pretoria